Email Marketing Tips

First of all, let us apologise to any customers who have had difficulties uploading large contact lists over the last few weeks.

We have now made some major improvements in performance, which should mean that most reasonable size contact lists (<=5,000) will upload  in a few seconds, and even much larger contact list should upload within a minute.

Please let us know if you have any issues with the new functionality - and we promise there will be more major improvements to LiveWire Campaign functionality in the near future - particularly for managing contacts.

OK, we admit it, LiveWire has been creaking a bit over recent weeks. It’s become a victim of it’s own success and usage has grown extremely rapidly. This has caused the system to slow at certain peak times so we are going to bring forward a scheduled upgrade of the hosting infrastructure. This will involve a little more downtime, which we know will inconvenience our faithful regular users, but we will do our best to keep it to an absolute minimum.

The good news is that the new platform is going to improve the speed and capacity of LiveWire hugely. We’ve also been hard at work redeveloping the contacts management section. We’ve incorporated many LiveWire users requests and suggestions in it’s design and we’re sure you’re going to love all the extra features and the simplicity of it’s use. Please bear with us, we’re working very hard to improve LiveWire and the upgrades will be coming online almost daily over the next few weeks.