5 tips for managing your contacts
1. If your creating a list of multiple contacts for upload, be sure you download the LiveWire Standard .CSV file from the ‘Batch Add contacts (CSV)’ page in the contacts section and add the contact details directly into it.
2. When adding multiple contacts with a .CSV file upload, always create a new group, as this will allow you to send a campaign easily to this group in the future.
3. Don’t worry about adding duplicate contacts to your directory. These will be automatically filtered out on upload, if the contact or email address already exists.
4. Make sure you include as much detail with each contact as possible. As this will allow you not only to personalise your email but make it clear who has clicked through on your campaign in the Analyser report.
5. All .CSV download reports from the analyser can be feed directly back into your contacts directory to form a new sending group. This will give you the power to follow up your campaigns to just your Reads, Opens and Click through groups.