Setting up your account and filling in required fields
It isn’t necessary to enter your voucher coder when you are creating your LiveWire Campaign account; this is a default field that will be useful once you begin to send out your email campaigns.
Archive for the 'LiveWire Team View' Category
Comments(0)What Do Your Email Statistics Mean?
Unsubscribes – This represents the number of people who wish to be unsubscribed from receiving your emails.
Bouncebacks – Bouncebacks or NDR’s are generated from mail servers when there was a problem delivering an email message, for example, to a non-existent mailbox or recipient.
Click Throughs – The process of clicking through an online advertisement to the advertiser’s destination.
Mail opened – This report shows the number of unique times an email has been opened in a mail client. The report is useful in determining the number of times unique reads.
Mail Read – This report identifies the number of times an email has been opened and re-opened in a mail client. The report is helpful in determining how many readers read an email more than once.
How to Create a Campaign From HTML
Recently we added the ability for you to upload an HTML file you have created your self through our system.
If you wish to send a custom HTML email then you will need to have the following:
- An HTML file (*.htm or *.html)
- This must pass valid W3C XHTML standards
- This should not contain scripts like JavaScript
- Any images within the file should be fully qualified internet addresses, pointing at your images on your own web hosting (i.e. img src should point to http://www.yourwesbsiteimage…)
- A text only file (*.txt)
- This is a text only version of the HTML file with no HTML content or tags at all ( plain text)
You will then need to:
- Login
- Go to the Designer tab
- Click on the “Create a Campaign From HTML” link
- Use the grey upload pane to browse for your HTML and Text file
- Give your Campaign a name
- You will then be able to preview the HTML file you have uploaded
- If you are not happy with it you can upload a new HTML file (after editing this locally on your PC)
- Don’t forget to edit the Email header (From and Subject) at the top of the email
- LiveWire Campaign will automatically add tracking to all URL’s you have in your content
- We will also create an online web version for you
- You will need a valid voucher to send custom HTML campaigns
It really is as simple as that.
How to delete user groups from your contact list
Login to your livewire campaign account with your username & password.
Select the contacts tab, and then follow the contact group’s link; this should display all your contact groups in your contact list.
Click on the group of contacts you wish to delete and click the delete group button.
How to Delete Unsubscribed Users From Your Contact List
In order to delete unsubscribed contacts from your list, you need to do the following….
Each user must be individually deleted
2) Select Contacts…and then select a user and hit the delete button in the bottom right hand corner - to remove this contact.
We are working on continuous improvement of our services, and hope to add a more complex service later this year, whereby multiple users can be deleted simultaneously.